Quick Answers for Common Questions
New clients and transferring clients usually have a few common questions to ask.
See below for frequently asked questions:
Yes it is possible, we are contracted with over 4000 insurance providers. However, our experience is that most insurance companies do not cover compounds. We always try to bill your insurance for compound prescriptions first to see if they are covered.
Yes, we fill both traditional and compounded scripts.
Prices for compounds depend on the specific product. We offer competitive pricing on all of our compounds. Our last price increase was in late 2021.
Yes, we ship compounds via USPS at no charge. There is a charge for traditional medications to be shipped via USPS. We also have a courier service that can deliver products to the patient (pricing is around $25-30 in the metro area). The patient can opt to pay for UPS overnight or UPS ground shipping.
We recommend that the patient reach out to their provider via their patient portal and let the provider know that the patient’s compounding pharmacy closed and that they would all their prescriptions sent to ClearSpring. They can reach us at 303-707-1500 or 303-333-2010. We can attempt to transfer the prescription from the pharmacy that bought the Medley records, but we have had a hard time getting through to that pharmacy.
Have More Questions? Feel Free to Reach Out
For any other questions please feel free to reach out to our pharmacy. Simply fill out the form below and we will respond as quickly as possible!